Looking through large pipes for water delivery

Water Sector Cybersecurity Collaboration

The Challenge

Across the country, water utilities face growing cybersecurity threats, yet many lack the resources, expertise, or coordinated guidance needed to strengthen their defenses. With aging operational technology, limited information technology/operational technology (IT/OT), integration security, and competing infrastructure priorities, the sector needed a unified strategy to improve resilience for utilities of all sizes.

Our Role

Ross Strategic facilitated the Water Sector Cybersecurity Task Force, a collaboration among federal agencies, national associations, state entities, and utilities convened by the Water Sector Coordinating Council (WSCC) and Government Coordinating Council (GCC). We conducted stakeholder interviews to capture diverse perspectives, then led the Task Force through five strategic meetings to assess the cybersecurity landscape, surface areas of agreement, and identify high-impact interventions. Our facilitation guided the group through structured discussions on utility capacity challenges, leadership engagement barriers, and policy levers that could accelerate sector-wide action. The process culminated in the development of 10 strategic recommendations, fully endorsed by all participants, that provide a clear, actionable framework for strengthening cybersecurity resilience across the water sector.

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